Essence Longboard Company, LLC - Bellingham Washington

We gladly accept PayPal, Cash, Check, and Google Checkout. Payment form dependent upon where you place your order.

To purchase an Essence Longboard, please visit our shop!

We are sending email notifications with tracking numbers for all orders that ship UPS or FedEx. If you think your order has taken longer than expected please email us at: EssenceBoardCompany@gmail.com

Once you have received your merchandise, please inspect it carefully as to contents and condition. All claims for damaged or missing items MUST be reported to us with two (2) business days of receipt of merchandise. In the event your package arrives damaged, it is the responsibility of the customer to contact the carrier to inspect the package to assure full refund/replacement. All packaging MUST be retained until the problem has been resolved.

All returns must be new, un-used, and accompanied by a copy of the original Sales Receipt and in original packaging suitable for resale. There will be a $10.00 handling fee for exchanges. Shipping and handling fees are not refundable. Please ship the items back to us prepaid and with the proper packaging. For your protection, make sure to insure the package. We cannot be responsible for lost or damaged packages.

We do not issue any warranties with our boards, for we have in place extremely high quality control standards which detects product flaws during production. Although, please let us know immediately if there are any possible defects of your new un-used product meriting a complementary exchange.